Select the best delivery service provider in an e-commerce companies is a very important activity.Due to each e-commerce company has its own characteristics, comprehensive analysis is needed. Referring to some research paper, this study focuses on identifying of selection criteria for delivery service providers which are in line with a company’s characteristics. This research case study is conducted in PT Hijup. The proposed criteria are Facility and Support Factors, Growth and Development of the Company, Level of Logistics Information, Cost Control, Quality Management and Customer Service with some modification in details of the previous research.

27/11/2018

978-602-53524-0-9

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