Population and civil registration documents are mandatory documents that should be owned by every citizen. Due to its important key role in accessing all public services. However, there are still a lot of people who are negligent and reluctant to manage their population and civil registration documents. Those people come up with common reason that they live far from the relevant institutions. Therefore, this study aims to help public to obtain information on population data anywhere and anytime. This study intents to make an android-based mobile application for public services which will help public to be easier to obtain information and to make population document submissions and civil registration online without visiting the service place. The development of this application uses a prototype method so that the application can run properly because this method employs an application improvement right after getting feedback from users. The process will continuously repeated until users express satisfaction with the final results of the application. This public information system application will provide information on what public documents that have already owned by the public, in addition to provide features for the printing of the following items: id card, family card, child’s identity card, birth certificate, mortality certificate, marriage certificate, divorce certificates, domicile certificates. The result gained from this public information system application can help and facilitate public to obtain public services in making civil registration documents. From the results of black-box testing, the percentage of produced output has reached 100%. It means that the functions in this application are appropriate and suitable for public and it will be easy for citizen’s to obtain information on public services.

27/11/2018

978-602-53524-0-9

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